The Follow-Up Step

When you record a checkride outcome as a Discontinuance or Disapproval, a follow-up step appears before the outcome is saved. This step lets you decide immediately what happens next for the applicant.

The follow-up step after a discontinuance: Add to top of waitlist (chosen, for the full checkride or the flight portion only), Schedule a new checkride, or Do nothing
The follow-up step after a discontinuance: Add to top of waitlist (chosen, for the full checkride or the flight portion only), Schedule a new checkride, or Do nothing

You have three options:

  • Add to top of waitlist — Places the applicant at the front of your waitlist immediately.
  • Schedule a new checkride — Opens a scheduling form so you can book a specific date and time directly.
  • Do nothing — Records the outcome only, with no further action taken.

Add to Top of Waitlist

Selecting this option returns the applicant to your waitlist at the highest priority position. The waitlist entry is flagged to reflect the original outcome — either as a discontinuance or disapproval — so you and the scheduler both have that context when the applicant is next offered a slot. This works whether or not Allow Discontinuance & Disapproval is on: that setting only stops applicants adding themselves for a retest. In Self-Serve, the returned applicant can also book your open slots for the retest.

Before confirming, you can select whether the new waitlist entry is for a full checkride or flight-only portion, which controls what the scheduler will offer when it reaches this applicant.

Schedule a New Checkride

Selecting this option lets you book a new checkride for the applicant without going through the waitlist. A form appears where you enter the date, start time, and location. The end time is calculated automatically based on your checkride configuration for that type.

You can also choose between a full checkride or flight-only checkride before submitting. The new checkride is created in a confirmed state — the applicant does not need to accept an offer.

Schedule New Checkride after a discontinuance: the date, start time and location
Schedule New Checkride after a discontinuance: the date, start time and location

Do Nothing

If you select this option, the outcome is recorded but the applicant is not returned to your waitlist and no new checkride is created. You can always add the applicant back to your waitlist manually later from the waitlist management page.