What the Scheduler Does

The scheduler matches applicants on your waitlist to your availability and offers them checkrides, so you don't need to coordinate each one yourself. It works in two situations:

  • Automatic — it offers your availability to waitlist applicants, beginning however many days in advance you configure in Settings, and continuing to try to fill all availability up until 24 hours in advance.
  • Self-Serve with the waitlist head start on — it offers your availability to waitlist applicants during the period you configure: a number of days before an availability block is released for self-serve booking.

In Manual mode, and in Self-Serve without a head start, the scheduler does not offer checkrides automatically.

How It Decides

On each run the scheduler works out the best set of checkrides for your open time, considering:

  • Checkride types and durations — only types a block offers, in time long enough for them.
  • Locations — the locations each applicant accepts, and enough time between checkrides at different locations to travel.
  • Your Scheduling Priority — maximize time, revenue, count, variety, or waitlist movement.
  • Waitlist order — between equally good choices, whoever has waited longest.

The Offer Flow

  1. The scheduler places a checkride in your open time and offers it to the best-matched applicant.
  2. The applicant accepts, and it becomes a confirmed checkride on your calendar, or declines.
  3. An offer waits a while for an answer before the scheduler may offer that time to the next applicant, and this amount of time becomes shorter the sooner the checkride is, so that the scheduler works quickly to book checkrides for this week but is more relaxed for checkrides farther out.
Next month on the calendar during its head start: a checkride an applicant accepted from the waitlist, a time Offered to Maya Chen, and the rest labelled Waitlist first
Next month on the calendar during its head start: a checkride an applicant accepted from the waitlist, a time Offered to Maya Chen, and the rest labelled Waitlist first

During a Self-Serve Head Start

A head start gives your waitlist first dibs on each date before it opens to everyone. The scheduler then:

  • Places checkrides back to back from the ends of your blocks and next to what is already booked, so the time left over stays together for applicants to book when the date opens.
  • Stops offering checkrides once a new offer wouldn't leave enough time for the applicant to respond before self-serve opens for that date.
  • Lets the release win: an offer still unanswered when its date opens expires, and its time opens for booking with everything else.

You Are Always in Control

  • Create, reschedule or cancel any checkride yourself.
  • Change your Scheduling Priority, or switch to Manual or Self-Serve, at any time.
  • Reorder your waitlist to influence who is offered first.