Viewing Offer History for an Applicant

To view the history of checkride offers sent to a specific applicant, click on their card in the Waitlist view to open it. Scheduler Offers lists every offer the scheduler has made them for that checkride type, and Manual Offers the ones you made yourself.

An applicant's waitlist entry with the scheduler's offers to them: one pending, one declined
An applicant's waitlist entry with the scheduler's offers to them: one pending, one declined

Offer Status Types

Each offer in the history has one of the following statuses:

  • Pending — The offer has been sent to the applicant and is awaiting their response.
  • Accepted — The applicant accepted the offer, and it became a confirmed checkride.
  • Declined — The applicant explicitly declined the offer.
  • Expired — The applicant didn't answer in time: the date opened for booking first, or the checkride came within your minimum notice.
  • No longer offered — The time was taken by someone else, or is no longer offered, before the applicant answered.

Dates and Timing

Each offer shows the date, time and location it offered. For when each offer was made and answered, see Automatic Scheduling under Checkrides in the sidebar, which lists the scheduler's offers by day. This timing helps you understand how quickly applicants are engaging with offers.

Identifying Patterns

The offer history is particularly useful for identifying patterns. If you notice that a specific applicant frequently declines offers, it may indicate a scheduling mismatch. Common reasons include:

  • The offered times do not work for the applicant's schedule.
  • The locations do not match their preferences.
  • The checkride dates are too close or too far in the future.
  • The applicant is not yet ready but has not updated their status.

Using Offer History for Manual Scheduling

When the scheduler has difficulty placing an applicant, the offer history tells you what has been tried and what has not worked. You can use this information to manually create a checkride at a time and location that better suits the applicant. A quick message through the platform to ask about their preferences can often resolve persistent scheduling mismatches.

If an applicant has declined multiple offers in a row, reach out to them via messaging to ask about their preferred days and times. A brief conversation can save multiple rounds of declined offers and get the checkride scheduled faster.